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Privacy Policy

Respectful of the trust you place in us by providing us with some of your personal data, DRAWIN'KIDS attaches the greatest importance to their protection and confidentiality.

This Privacy Policy describes the principles that DRAWIN'KIDS respects when collecting, processing and storing your personal data and the guarantees of your rights over this data (confidentiality, access, security):

  1. Who is responsible for processing your data?
  2. What data do we collect?
  3. Why do we collect your data?
  4. Who is your data intended for?
  5. How long do we keep your data?
  6. What are your rights?
  7. How do we protect your data?
  8. Our cookie management
  9. WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

The company DRAWIN'KIDS , whose registered office is located at 54 rue rayer, 44150 ANCENIS, registered in the Trade and Companies Register under number 841 002 769, is responsible for processing personal data collected on the website www.drawinkids.com (the Site) or at the Drawin'kids showroom located in Anetz (44150).

  1. WHAT DATA DO WE COLLECT?

The term "Data" refers to any personal information that can be used to identify you as an individual in order to register on the site to create an account, receive our newsletter or place an online order.
Only the data necessary for the proper execution of our e-commerce and retail sales of the items and services offered on the judythefox.com website or in the Drawin'kids showroom.

The personal data we collect includes:

  • your contact details (title, surname, first name, email, telephone number, full address, etc.),
  • your personal information (date of birth, gender, happy event planned yes/no, date of happy event, etc.),
  • your delivery information (first/last name, street, postal code, city, country, delivery comments, etc.)
  • information about your children (exclusively: first name, gender and date of birth)
  • your personal preferences, including your marketing preferences (subscriptions to our Newsletter, language, etc.) and your cookie preferences (technical information: technical logs, IP address, etc.),
  • information about the products you have viewed,
  • bank payment data,
  • your order history,
  • the history of your emails exchanged with us.

Creating an account on the Site requires the creation of a password. This password is encrypted and is known only to you. We cannot access it. If you forget your password, a link to set a new password will be sent to your contact email .

  1. WHY DO WE COLLECT YOUR DATA?

The processing of your personal data allows us to provide you with the Site's services, to ensure the improvement of our services and the maintenance of a secure environment.
Your data is processed for the following main purpose:

  • carry out operations relating to our commercial relationship (orders, payment, deliveries, invoices, accounting, satisfaction surveys, etc.);

And more specifically for:
• the management of your Account , your registration and your connection to our site, as well as the provision of the services to which they respectively give access (online ordering, private sales, sending newsletters, etc.);
• the management of your orders ;
• the management of the delivery of your orders ;
• the management of customer relations and your complaints ;
• the creation of a customer database for the purposes of loyalty actions, prospecting, promotion, marketing studies (improving your user experience and our services) and this, in accordance with the regulations in force;
• ensuring personalized navigation on the Site: making our Site easier to use and adapting our products and services to your interests and needs (proposal of associated products based on gender, history of the last products viewed, personalized recommendations);

  • for statistical purposes,
  1. WHO IS YOUR DATA INTENDED FOR?

The personal data collected is processed by the manager of Drawin'kids to provide you with the services you request and in accordance with the defined purposes.
Drawin'kids undertakes not to sell your personal data to third parties.
Drawin'kids may transfer your personal data to certain service providers and partners who help it provide and improve its services, such as:

  • Logistics and delivery service provider ( carriers , couriers),
  • Technical service provider ( Internet service providers, companies specializing in IT and telematics services),
  • Payment provider ( bank operators),
  1. HOW LONG DO WE KEEP YOUR DATA?

In accordance with current legislation and regulations, we do not retain your data beyond the period strictly necessary for the purposes pursued above and this period varies depending on the purpose of the processing.
At the end of this retention period, your data will be permanently deleted or made irreversibly anonymous.
Data from your customer account and your loyalty program
5 years from the end of relations with the Site. The period begins from either the last order, or the last connection to your customer account, or the last call to customer service, or the sending of an email to customer service, or a click on a hyperlink in an email sent by Drawin'kids, or the placing of products in the shopping cart without finalizing the purchase.
At the end of these 5 years, an email asking if the customer wishes to continue receiving commercial prospecting will be sent. In the event of no response or a negative response, the customer's data will be permanently deleted or anonymized.
Purchase data
Retention of billing data until the end of the relevant accounting period and the legal retention period (10 years).
Payment data
Retention of your payment details until payment certification and completion of the relevant administrative and accounting formalities regarding your right of withdrawal and the conditions applied to dispute the payment.
Subscription to advertising communications
Retention of your data for this purpose until the end of the service or until you cancel your subscription to the service, which can be done at any time (by clicking on the "unsubscribe" link at the end of our newsletters).

  1. WHAT ARE YOUR RIGHTS?

In accordance with applicable regulations, you have the right to query, access, modify, limit, rectify, delete, and object to your personal data, as well as the right to define guidelines regarding the fate of your data after your death.
You may withdraw your consent to receive our marketing information at any time.
You may request to receive a copy of all personal information in our possession.
You may exercise the above rights by contacting us
at DRAWIN'KIDS
95 Impasse Blaise Pascal – 44150 Ancenis Saint Géréon

hello@drawinkids.com

  1. HOW DO WE PROTECT YOUR DATA?

We ensure the security of your personal data by implementing enhanced protection through the use of specific technical and organizational security measures to prevent your personal data from being used unlawfully or fraudulently.
We take particular care to ensure that your personal data is not disclosed, distorted, damaged/altered, or accessed by unauthorized third parties.

  1. OUR COOKIE MANAGEMENT

We use various cookies on the site to improve the interactivity of the Site and our services.

A "cookie" is a small file, usually made up of letters and numbers, sent by the web server to the browser cookie file located on your computer's hard drive.

8.1       WHAT COOKIES DO WE USE?

We use different types of cookies, the purposes of which are described below.

  • Cookies strictly necessary for the operation of the site

These are cookies that are essential for browsing our site (such as session IDs) and allow you to use the main features of the site and secure your connection.
For example, they allow you to directly access reserved and personal areas of our site, using identifiers or data that you may have previously provided to us. Without these cookies, you will not be able to use the site normally; we advise you not to delete them.

  • Functionality cookies

These cookies are not essential for browsing our site but allow us to optimize its operation and give you access to specific features.
They also allow you to adapt the presentation of our site to the display preferences of your device. These cookies allow you to have a smooth and personalized navigation.
Placing cookies on your device is the simplest and fastest way to personalize and improve your user experience.

  • Analytical cookies

These are cookies that allow us to know the use and performance of our site, to establish statistics, volumes of visits and use of the various elements of our site (content visited, paths) allowing us to improve the interest and ergonomics of our services.

  • Sharing cookies (social links)

Our site contains sharing links to Facebook and Instagram that allow you to share content from our site with other people. When you use these sharing buttons, a third-party cookie is installed. If you are connected to the social network while browsing our site, the sharing buttons allow the content viewed to be linked to your user account.
We invite you to consult the privacy protection policies of these social networks to learn about the purposes of use, particularly advertising, of the browsing information they may collect through these application buttons.

  1. HOW TO CONTACT US?

DRAWIN'KIDS
390 rue d'Anjou

44150 Vair-sur-Loire
hello@drawinkids.com

Done on May 16, 2021

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