Secure DRAWIN'KIDS Privacy Policy

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Privacy Policy

Respectful of the trust you place in us by sharing some of your personal data, DRAWIN'KIDS attaches the greatest importance to its protection and confidentiality. This Privacy Policy describes the principles that DRAWIN'KIDS respects when collecting, processing and storing your personal data and the guarantees of your rights over this data (confidentiality, access, security):
  1. Who is responsible for processing your data?
  2. What data do we collect?
  3. Why do we collect your data?
  4. Who are your data intended for?
  5. How long do we keep your data?
  6. What are your rights?
  7. How do we protect your data?
  8. Our cookie policy
  9. WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?
There DRAWIN'KIDS company, whose registered office is at 54 rue Rayer, 44150 Ancenis, registered with the Register of Trade and companies in Nantes under number 841 002 769 is responsible for the processing of personal data collected on the website www.drawinkids.com (the Site) or at the Drawin'kids showroom located in Anetz (44150).
  1. WHAT DATA DO WE COLLECT?
The term "Data" refers to any personal information that can be used to identify you as an individual in order to register on the site, create an account, receive our newsletter, or place an online order. We only collect the data necessary for the proper functioning of our e-commerce and retail business for the items and services offered on the judythefox.com website or in the Drawin'kids showroom. The personal data we collect includes:
  • your contact details (title, surname, first name, email, telephone number, full address, etc.),
  • your personal information (date of birth, gender, happy event planned yes/no, date of the happy event, etc.),
  • Your delivery information (first and last name, street, postal code, city, country, delivery comments, etc.)
  • Information about your children (exclusively: first name, gender and date of birth)
  • your personal preferences, including your marketing preferences (newsletter subscriptions, language, etc.) and cookie preferences (technical information: technical logs, IP address, etc.),
  • information about the products you have viewed,
  • bank payment details,
  • your order history,
  • your email history exchanged with us.
Creating an account on the Site requires creating a password. This password is encrypted and known only to you. We cannot access it. If you forget your password, a link to set a new one will be sent to your contact email address.
  1. WHY DO WE COLLECT YOUR DATA?
The processing of your personal data allows us to provide you with the Site's services, to improve our services, and to maintain a secure environment. Your data is processed for the following main purpose:
  • to carry out operations related to our business relationship (orders, payment, deliveries, invoices, accounting, satisfaction surveys, etc.);
And more specifically for: • the managing your account, your registration and login to our site, as well as the provision of the services to which they respectively give access (online ordering, private sales, sending newsletters, etc.); • the managing your orders ; • there managing the delivery of your orders ; • there Customer relationship management and handling of your complaints ; • there creation of a customer database for the purposes of customer loyalty, prospecting, promotion, and marketing research (to improve your user experience and our services), in accordance with applicable regulations;       ensure a personalized browsing experience on the Site: to make our Site easier to use and to adapt our products and services to your interests and needs (suggesting related products based on gender, history of recently viewed products, personalized recommendations);
  • for statistical purposes,
  1. WHO ARE YOUR DATA SENT TO?
The personal data collected is processed by the manager of Drawin'kids to provide you with the services you request and in accordance with the defined purposes. Drawin'kids undertakes not to sell your personal data to third parties. Drawin'kids may transfer your personal data to certain service providers and partners who help it to provide and improve its services, such as:
  • Logistics and delivery service provider ( carriers , couriers),
  • Technical service provider ( Internet service providers, companies specializing in IT and telematics services),
  • Payment provider ( banking operators),
  1. HOW LONG DO WE KEEP YOUR DATA?
In accordance with applicable laws and regulations, we do not retain your data beyond the period strictly necessary for the purposes described above, and this period varies depending on the purpose of the processing. Upon expiry of this retention period, your data will be permanently deleted or irreversibly anonymized. Your customer account and loyalty program data Five years from the end of your relationship with the Site. This period begins from the date of your last order, your last login to your customer account, your last call to customer service, your last email to customer service, your last click on a hyperlink in an email from Drawin'kids, or the last time you added products to your cart without completing the purchase. After these five years, you will receive an email asking if you wish to continue receiving marketing communications. If you do not respond or respond negatively, your data will be permanently deleted or anonymized. Purchase data Retention of billing data until the end of the corresponding accounting period and the legal retention period (10 years). Payment details Your payment details will be retained until payment is certified and the relevant administrative and accounting formalities concerning your right of withdrawal and the conditions applied to dispute the payment have been completed. Subscription to advertising communications Your data will be retained for this purpose until the end of the service or until you cancel your subscription to the service, which can be done at any time (by clicking on the "unsubscribe" link at the end of our newsletters).
  1. WHAT ARE YOUR RIGHTS?
In accordance with applicable regulations, you have the right to access, modify, restrict, rectify, delete, and object to the processing of your personal data, as well as the right to define instructions regarding the fate of your data after your death. You may withdraw your consent to receive our marketing communications at any time. You may request a copy of all personal information we hold about you. You can exercise the above rights by contacting us at DRAWIN'KIDS, 95 Impasse Blaise Pascal, 44150 Ancenis Saint Géréon, France [email protected]
  1. HOW DO WE PROTECT YOUR DATA?
We ensure the security of your personal data by implementing enhanced protection through the use of specific technical and organizational security measures designed to prevent your personal data from being used unlawfully or fraudulently. We take particular care to ensure that your personal data is not disclosed, distorted, damaged/altered, or accessed by unauthorized third parties.
  1. OUR COOKIE MANAGEMENT
We use various cookies on the site to improve the interactivity of the Site and our services. A "cookie" is a small file, usually made up of letters and numbers, sent by the web server to the browser's cookie file located on your computer's hard drive. 8.1       WHAT COOKIES DO WE USE? We use different types of cookies, the purposes of which are described below.
  • Cookies strictly necessary for the operation of the site
These are cookies essential for browsing our website (such as session IDs) that allow you to use the site's main features and secure your connection. For example, they allow you to directly access restricted and personal areas of our site using identifiers or data that you may have previously provided to us. Without these cookies, you will not be able to use the site normally; we advise against deleting them.
  • Functionality cookies
These cookies are not essential for browsing our site, but they help optimize its performance and give you access to specific features. They also allow us to adapt the site's presentation to your device's display preferences. This ensures a smooth and personalized browsing experience. Placing cookies on your device is the easiest and fastest way to personalize and enhance your user experience.
  • Analytical cookies
These are cookies that allow us to understand the use and performance of our site, to compile statistics, traffic volumes and usage of the various elements of our site (content visited, browsing paths) allowing us to improve the relevance and ergonomics of our services.
  • Sharing cookies (social links)
Our website contains sharing links to Facebook and Instagram, allowing you to share content from our site with others. When you use these sharing buttons, a third-party cookie is installed. If you are logged into the social network while browsing our site, the sharing buttons link the content you view to your user account. We encourage you to consult the privacy policies of these social networks to understand how they use browsing information collected through these buttons, particularly for advertising purposes.
  1. HOW TO CONTACT US?
DRAWIN'KIDS 390 rue d'Anjou 44150 Vair-sur-Loire [email protected] Done on May 16, 2021

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