How to design a children's area in a hotel to improve the customer experience
Create a children's area in your hotel to improve the customer experience, build family loyalty and enhance your establishment.
Why include a children's area in a hotel?
Providing a dedicated space for children addresses several strategic issues:
- improve the customer experience for families
- increase overall satisfaction with the stay
- promote customer loyalty and recommendations
- to enhance the image of the establishment
👉 Today, families are looking for places where everyone can find their place, including the youngest, in a high-quality and calming environment.
Common mistakes to avoid
1. An improvised space
A simple corner with a few pencils is not enough to create a real experience.
👉 Children need a structured and identified space.
2. Unsuitable furniture
Inappropriate furniture (too large, unstable or difficult to access) limits children's engagement.
👉 Result: they do not settle, or for a very short time.
3. An inconsistency with the hotel's identity
A children's area must integrate harmoniously into the environment of the establishment.
👉 This is a key point, especially for hotels that are attached to their image.
The key elements of a successful children's space
For establishments wishing to go further, there are now turnkey solutions specifically designed for professional use.
Packages specifically designed for hotels allow for the rapid structuring of a coherent children's area, combining suitable furniture, creative activities and accessories designed to last over time.
👉 A particularly relevant approach to guarantee a consistent experience, without complicating the internal organization.
1. Furniture at child height
This is a fundamental element.
A child settles down more easily and stays focused longer when they have a space designed just for them.
👉 Some solutions like Drawin'table – XXL Edition allow you to structure a complete children's space, combining drawing, games and creative activities on the same support, while integrating harmoniously into the spaces of a hotel.
Offering creative activities on a dedicated medium allows children to remain engaged for longer, while maintaining a calm and controlled environment in common areas.
2. Simple and engaging activities
The goal is not to multiply the number of games, but to offer activities that truly capture attention:
- coloring
- drawing
- building games
- creative activities
👉 These activities promote calm and concentration.
3. A clearly identified space
A dedicated space allows the child to understand where they can play.
👉 This promotes their autonomy and limits movement within the facility.
4. Aesthetic integration
In a hotel, every detail counts.
A well-designed children's area should:
- to blend into the decor
- not to disturb the atmosphere
- to enhance the image of the establishment
A simple solution to implement
Creating a children's space does not necessarily require major renovations.
The key is to propose a coherent system:
- suitable furniture
- accessible activities
- a structured space
Some solutions now make it possible to group several activities (drawing, games, construction) in the same space, while guaranteeing an aesthetic and durable result.
👉 This is particularly the case with Drawin'kids professional packs , designed to meet the constraints of hotel establishments: ease of installation, simplified maintenance and harmonious integration into existing spaces.
These formats are particularly suited to reception areas, lounges or dining areas, where the customer experience must remain seamless and of high quality.
This is particularly the case with activity tables like Drawin'table XXL , which are especially suited to reception or dining areas, allowing several children to be accommodated simultaneously while optimizing space.
Many establishments find that children remain focused for longer when they have a structured and dedicated space, which directly improves the perceived quality of the stay.
A direct impact on customer experience
A well-designed children's area has an immediate impact on the overall experience:
- The children are busy and calm
- The parents are more relaxed
- staff are less in demand
👉 Many establishments have observed an improvement in customer satisfaction when this type of space is offered.
Establishments that have implemented this type of solution often observe an improvement in customer satisfaction, particularly among families, without a negative impact on the overall atmosphere.
A lever for differentiation for establishments
In a competitive market, every detail counts.
Providing a high-quality children's area allows us to:
- to differentiate themselves from other establishments
- attract a family clientele
- generate positive word-of-mouth
👉 Offering a structured and aesthetically pleasing children's area is now becoming a real differentiating factor in the overall experience offered to families.
To take it a step further, integrating a children's area is part of a broader approach to family-friendly spaces, which is now essential in public venues. We explore this topic in detail in this article on kid-friendly spaces and the family experience.
FAQ – Frequently Asked Questions
How to keep children occupied in a hotel?
Creative activities such as drawing, coloring, or building games are particularly effective in capturing children's attention in a calm environment.
What furniture should be chosen for a children's area in a hotel?
Furniture that is the right size for children, stable, aesthetically pleasing and easy to maintain is essential to ensure a quality experience.
Should we offer screens to children?
More and more establishments are favouring screen-free alternatives, which are perceived as calmer and of higher quality by families.
How to integrate a children's area without altering the character of the establishment?
Compact and stylish solutions now make it possible to integrate a discreet children's area, consistent with the hotel's identity.
A solution tailored to hotel establishments
Setting up a children's area may seem complex, but solutions designed for professionals now make it possible to greatly simplify this process.
👉 Discover Drawin'kids professional packages designed for hotels wishing to improve their customer experience while maintaining aesthetic and operational consistency.
Providing a children's area in a hotel is now much more than just a service: it's a real lever for customer experience.
With a simple, consistent and tailored approach, it is possible to improve family satisfaction, strengthen the image of the establishment and differentiate oneself sustainably.
A turnkey solution for hotel establishments
For hotels wishing to quickly integrate a high-quality children's area, there are now complete solutions designed for professional use.
The PRO packs allow you to set up a structured, aesthetic and durable children's space, without installation complexity.
They generally include:
- an activity table suitable for children
- comfortable and stable seating
- drawing and play materials
- ready-to-use creative materials
👉 The objective: to offer a solution that is immediately operational, easy to maintain and perfectly integrated into the environment of the establishment.
These formats are particularly suited to reception areas, breakfast rooms or hotel restaurants, where the customer experience must remain seamless and of high quality.
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