Privacy Policy | Drawin'kids

Last updated: June 2026

1. Data Controller

The company DRAWIN'KIDS SAS, whose registered office is located in Mésanger (44522), is responsible for the processing of personal data collected via the website www.drawinkids.com.

For any questions relating to the protection of your personal data, you can contact us:

Email: [email protected]

2. Data collected

As part of its operations, Drawin'kids collects the following data:

Identification data

• First and last name
• E-mail address
• Phone number
• Mailing address
• Company name (for business clients)

Order-related data

• Order history
• Billing information
• Delivery information
• Exchanges with our customer service

Technical data

• IP address
• Browser type
• Pages viewed
• Navigation data
• Cookies and trackers

Important

Drawin'kids does not voluntarily collect any personal data concerning children who use its products.

3. Purposes of the processing

Your data is collected in order to:

• Processing your orders and payments
• Ensure the delivery of your products
• Manage your customer account
• Respond to your contact requests
• Provide after-sales service
• Sending marketing information when you have consented to it
• To compile website traffic statistics and improve the site
• Prevent fraud and secure transactions

4. Legal basis for processing

The treatments performed are based on:

• The execution of a contract (order, delivery, after-sales service)
• Compliance with legal and accounting obligations
• Your consent (newsletter, cookies)
• Drawin'kids' legitimate interest in improving its services and ensuring site security

5. Data Recipients

The data is accessible only to authorized personnel within Drawin'kids.

Certain data may be transmitted to our service providers when necessary for the performance of our services:

• OVH (hosting)
• Stripe and PayPal (secure payment)
• Brevo (newsletter management)
• Carriers and logistics providers
• Technical service providers ensuring site maintenance

These partners are subject to strict confidentiality and security obligations.

6. Shelf life

The data is kept only for as long as necessary for the purposes for which it was collected.

For your information:

• Customer data: up to 5 years after the last contact or order
• Billing data: 10 years in accordance with accounting obligations
• Data related to marketing activities: until consent is withdrawn
• Cookies: according to the durations specified in our Axeptio consent manager

7. Secure Payments

Payments made on the site are processed by Stripe and PayPal.

Drawin'kids never has access to the full bank card numbers used during transactions.

8. Cookies and audience measurement tools

This website uses cookies and similar technologies in order to:

• Ensure the proper functioning of the site
• Measuring audience
• Improve the user experience
• Measuring the effectiveness of our marketing campaigns

We use, in particular:

• Google Analytics 4
• Google Tag Manager
• Google Ads
• Meta (Facebook and Instagram Ads)
• Axeptio for managing cookie consent

You can change your preferences at any time via the cookie manager on the website.

9. Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access
• Right of rectification
• Right to erasure
• Right to restriction of processing
• Right to object
• Right to data portability
• Right to withdraw your consent at any time

You can exercise these rights by writing to:

[email protected]

Proof of identity may be requested when necessary to protect your data.

10. Complaint to the CNIL

If you believe your rights have not been respected, you can file a complaint with the National Commission for Information Technology and Civil Liberties (CNIL):

www.cnil.fr

11. Data Security

Drawin'kids implements appropriate technical and organizational measures to protect your data against:

• the loss,
• alteration,
• unauthorized disclosure
• unauthorized access.

We regularly reassess our security measures to ensure a level of protection appropriate to the risks.

12. Amendment to this policy

This privacy policy may be modified at any time to take into account legal, regulatory or technical developments.

The version published on the website is authoritative and replaces any previous version.

Last updated: June 17, 2026.